cazalea[Seiko Moderator]
17108
Your suggestion is possible but not probable
Mar 22, 2015,17:32 PM
Because:
- margins are better on labor than parts
- no one likes to think they paid for parts they don't need
- consumer protection issues
Here's a more probable solution already in play.
My former employer provides a shop management system to independent (non-dealer) repair shops they have the largest user base of shops in North America.
In exchange for real-time backup to the cloud, shops allow them to parse through repair orders by year, make, model to see what was done and what parts were replaced (not customer identity). They do this at the rate of X millions per month.
The next time I look up info on a 99 Toyota Camry brakes, the system tells me the average Camry brake job included 2 rotors, a master cylinder and friction materials, and cost $300. And that 3275 jobs were performed in the last 90 days in my state.
That's a great help to some people but not to me, since my Lotus is statistically non-existent. It can also be a self-fulfilling prophecy but eventually averages should work in someone's favor (Owner? Shop? Parts mfr?)
But that's just the long way around for the aftermarket to do what the OEMs already do for us, ie create service bulletins and identify obscure causes of problems.
Alternatively we can use a subscription hotline service called Identifix.
What it comes down to is a shortage of skilled labor so prices are too high for diagnosis
When I worked on a similar diagnosis issue in China, labor was $1 per day (low) to $1 per hour (high) so diagnosis was much more affordable than parts.
Mike